Both the travel and shared living industries suffered the hardest during the COVID-19 pandemic because of travel restrictions, physical distancing mandates, and social gathering limitations. Airlines, hotels, and room sharing providers had to close down or operate at a limited capacity until governments lifted the quarantine protocols.
The demand for a seamless user experience and cybersecurity while using electronic devices rose as more people used their phones and computers to transact. While both business owners and consumers adjust, criminals are now taking advantage of the situation and the businesses’ weak cybersecurity systems.
Many businesses still use Knowledge-Based Authentication (KBA) systems for ID verification. Such systems rely on passwords and security questions that hackers can easily exploit to access other people’s accounts and cause data breaches. Enterprises need to deploy modern identity verification solutions to guarantee that their users are who they say they are.
Modern identity proofing solutions use mobile facial biometric technology to confirm a person’s identity. The solution relies on a camera-enabled mobile device to verify a person’s identity by having the user take a selfie and complete an active liveness check through blinking, smiling, or moving the head. The selfie and the check validate the user’s real-time presence.
Once users have established a trusted identity, they can then enable passwordless login for their accounts. Passwordless logins rely on FIDO 2.0-compliant multifactor authentication that uses strong authentication credentials like cryptographic keys that bind a user’s identity to the device that can only be unlocked with a secondary credential, including facial biometrics. Failure to provide both authentication requirements effectively prevents fraudulent people from accessing the account.
For optimal cybersecurity, businesses must work with reliable Identity as a Service (IDaaS) providers to leverage the latest technology in verifying the users’ identity. Businesses must use solutions that harness mobile technology, biometric matching, and anti-spoofing liveness confirmation. Such technology is vital to meet the need for identity certainty in travel in a post-COVID world as more people rely on digital services.
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