Both the travel and shared living industries suffered the hardest during the COVID-19 pandemic because of travel restrictions, physical distancing mandates, and social gathering limitations. Airlines, hotels, and room sharing providers had to close down or operate at a limited capacity until governments lifted the quarantine protocols. The demand for a seamless user experience and cybersecurity while using electronic devices rose as more people used their phones and computers to transact. While both business owners and consumers adjust, criminals are now taking advantage of the situation and the businesses’ weak cybersecurity systems. Many businesses still use Knowledge-Based Authentication (KBA) systems…