During this pandemic, most of the businesses and companies shifted to working from home. As a result, communication inside and outside of the interaction between clients and employees became more vital as the need to use a mobile phone in contacting each other. As time goes by, it is becoming more pivotal for companies to monitor each transaction inside the company. This is mainly because of the need to comply with many regulating bodies that need records and data submitted on time. All the information in a company is critical. Hence, the business owners need to monitor each call, text,…